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Title
Text copied to clipboard!Director of Quality Assurance
Description
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We are looking for a highly experienced and detail-oriented Director of Quality Assurance to lead our organization's quality management systems and ensure compliance with industry standards and regulatory requirements. This leadership role is responsible for developing, implementing, and maintaining quality assurance policies, procedures, and metrics across all departments to ensure the highest level of product and service quality.
The Director of Quality Assurance will work closely with cross-functional teams including production, engineering, regulatory affairs, and customer service to identify areas for improvement and implement corrective actions. The ideal candidate will have a strong background in quality systems, risk management, and continuous improvement methodologies such as Six Sigma or Lean.
This position requires excellent leadership and communication skills, as the Director will be responsible for managing a team of quality professionals and fostering a culture of quality throughout the organization. The successful candidate will also be responsible for preparing for and leading external audits, managing quality documentation, and ensuring that all products and services meet both internal and external customer expectations.
Key responsibilities include establishing quality objectives, monitoring key performance indicators, and ensuring that quality assurance activities align with the company’s strategic goals. The Director of Quality Assurance will also be expected to stay current with industry trends and regulatory changes to proactively address potential compliance risks.
This is a critical role that directly impacts customer satisfaction, operational efficiency, and the company’s reputation in the marketplace. If you are passionate about quality and have a proven track record of leading successful quality assurance programs, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Develop and implement quality assurance policies and procedures
- Lead and manage the quality assurance team
- Ensure compliance with industry standards and regulatory requirements
- Conduct internal audits and coordinate external audits
- Monitor and report on key quality metrics
- Drive continuous improvement initiatives across departments
- Collaborate with cross-functional teams to resolve quality issues
- Maintain quality documentation and records
- Train staff on quality standards and procedures
- Manage risk assessments and corrective action plans
Requirements
Text copied to clipboard!- Bachelor’s degree in Quality Management, Engineering, or related field
- Minimum of 8 years of experience in quality assurance roles
- Proven leadership and team management skills
- Strong knowledge of ISO standards and regulatory compliance
- Experience with Six Sigma, Lean, or other quality methodologies
- Excellent analytical and problem-solving abilities
- Strong communication and interpersonal skills
- Ability to manage multiple projects and priorities
- Proficiency in quality management software and tools
- Experience in preparing for and leading audits
Potential interview questions
Text copied to clipboard!- What experience do you have leading a quality assurance team?
- How have you implemented continuous improvement initiatives in the past?
- Describe your experience with regulatory compliance and audits.
- What quality management systems are you familiar with?
- How do you handle non-conformance issues?
- What strategies do you use to promote a culture of quality?
- Can you provide an example of a successful quality improvement project?
- How do you stay updated with industry standards and regulations?
- What metrics do you use to measure quality performance?
- Describe your experience with risk management in quality assurance.
